Studio Policies

Registration
Payment must be made upon registration.  At the end of the 8 week session there will be dates posted for re-registration. 

Sorry no refunds or credits are given once the session starts. In the event that you incur or suffer from an ongoing illness that prevents you from participating in your registered class, please contact the Pilates front desk to discuss the matter.  Each case is dealt on an individual basis. 

Late registration
If classes aren’t full once the sessions start we can accept clients on a pro-rated basis.  Beginner’s classes will not accept late registration.

Absence in a session
For extended holidays/absence for 3 weeks or more in an 8 week session, if you wish to retain your spot in a class, a nominal fee of $10.00/week missed will be charged.  Upon return, you may resume with your previous class schedule.  This will be nullified if this is not notified to the Pilates Coordinator by the week before the session starts. Please see Punch cards for additional options.

Holidays
No Classes will be held on Statutory Holidays, unless specifically announced.

Injuries and Limitations
It is the client’s responsibility to disclose information regarding the physical limitations or medical conditions to their instructor.

Attire
Wear comfortable clothes such as T-shirts, shorts or leggings.  No shoes required.  In consideration of others please refrain from wearing heavy perfumes.  Cell phones must be turned off and left outside the studio.

Bring your own Yoga Mat for our Yoga Classes for hygenic and energetic reasons. We do have some at the studio if you forget yours at home.

Private and Semi Private
Shelbourne Physiotherapy requires 24 hours notice if you need to cancel or reschedule a private or semi-private session for any reason.  Otherwise you will be charged in full for that session. Introductory Sessions are prepaid only. Private/Semi Private Classes are prepaid at the end of each month. 

Punch Card (5 or 8 class cards)

Reformer Punch Cards can be used for Reformer Plus or Core Classes.
Core Punch Cards can be used for Core, Yoga or Fusion Classes.

They have a 6 month expiry.  You can book them in person, by phone or email.  They will only be booked by the week.  If 24hours notice is not given for a booked punch card spot your punch card will be stamped for that class in the courtesy of others. All cards will be kept at the studio.  All bookings are on a first come first serve basis.